MCS Communication
 

New Team Start Up

This training operates on the premise that teams need more than management information focused solely on the task elements of projects. Too often, new team members or leaders come into a new organization and set out to tackle the tasks at hand. They jump into expense management, re-engineering, and employee evaluation – basically falling prey to the pressures of the business. The single most critical success factor is the creation of successful relationships, which is often left to chance.

Imagine trying to accomplish complicated business tasks in an environment characterized by high levels of interruption, confrontation, and emotion about proposed courses of action. You would most likely experience a mounting frustration level over the difficulty of getting a point of view across and a sense that each member was only looking out for his or her agenda. Introducing a few new "management" skills into this environment may improve it a little, but until the culture changes it will be difficult, if not impossible, to create a truly extraordinary team.

Historically, engineering the optimum team involved obtaining the highest performance players while maintaining stability and predictability within the group. The goal was to design a structure in which one need only replace a departing worker with another of equal talent so that the organization would experience no significant loss in performance. However, this mechanistic orientation will never lead to inspired performance. Inspired performance is a function of inspired people who operate with vision and purpose within well-conceived organizational structures. These structures must foster, by design, the creation of a collective vision. Producing optimal teams requires leaders who channel the group's creative energy and inspire a full commitment from all involved.

The single biggest obstacle to creating extraordinary teams is fear. Employees fear that their plans will be disrupted, their reputations soiled, or their jobs put on the line. One of the biggest factors in the creation of fear is the unknown. The unknown might be a new team member or a new manager. The dangerous part of this introduction is that the fear is usually unconscious and projected onto the new arrival in the form of limiting perceptions.

The first thing a new manager needs to ascertain is whether or not the workplace is dominated by fear. Fear tends to transform people into tortoises. It says to them, "Keep your neck in as long as you can and hope nobody notices you. Just go through the motions of your work, making sure all the technical bases are covered. Don't be creative, because that could get you in trouble, and don't try to solve any problems, because that involves sticking your neck out." When people are dominated by fear, they don't think creatively, their decisions are poor, and they certainly don't have a valid picture of where the company is headed or should be headed.

New Team Start Up creates trust, partnership and shared understanding between team members, so that the team can get into effective action quickly. When new teams are formed through mergers and reorganizations, new team members generally experience fear and distrust. They also have many questions about who their new leader is and how the new team will operate. Our approach is to deal with fears and old baggage up front and then create shared understanding of team norms, leadership styles and values. Alignment on these issues creates the foundation for strategic planning and effective, coordinated action. This team building process brings out and explores unexamined characteristics of each individual’s communication style and how the team will interact together.

Today's mergers, acquisitions, and major corporate reorganizations demand a strategic re-thinking. MCS’s New Team Start Up works at creating the trust necessary for a team to excel. The New Team Start Up process will help you create team alignment, keep your integration plan on track, and help you establish an effective communication plan.

Formats: 1 Day to 2 Days
Availability: Delivery by MCS Consultants.

"New Team Start Up creates trust, partnership and shared understanding between team members, so that the team can get into effective action quickly. This team building process brings out and explores unexamined characteristics of each individual’s communication style and how the team will interact together."