MCS Communication
 

Values-based Coaching

“Transformation at the human or organizational level is caused by self-confidence, candor, and an unflinching willingness to face reality, even when painful.” – Jack Welch on the change at GE

Imagine how many leaders, supervisors and individuals have been influenced by information gathered in a manner that reinforced their false assumptions rather than being told the truth. The honest input from others can overcome false self-perceptions, ignorance and blind spots. Candid feedback from others may save careers. Leaders and employees at all levels of organizations are changing the way they receive feedback in order to improve themselves. This feedback adds an additional element for self-improvement. People are asking for performance feedback from those in their own circle of influence, that is, those with knowledge of their work behaviors, as well as from their supervisor. This information that comes from many people rather than just a supervisor can be more honest, more reliable, and more valid than traditional appraisals. Feedback from these multiple sources has a greater impact on people than information from a single source. In fact, no organizational action has more power for motivating employee behavior change than feedback from all of the credible work associates.

Values-Based Coaching gives leaders behavioral feedback about their performance they otherwise may never hear. This assessment focuses on performance skills and behavioral traits. It provides feedback in an open and non-threatening manner through the utilization of multi-source 360° feedback reports. Follow-up to the assessment involves an action plan, support activities and specific job performance coaching. Today's business and economic climate dictates that individuals and organizations be flexible and respond rapidly to changing demands. For effective change to occur, leaders and organizations need to know what to change as well as how to change. Leaders need to know which of their behaviors to alter and what parts of the internal environment need adjusting.

The Values-Based Coaching model is at its foundation a partnering model. Participants learn how to assist another person to want to change, and it provides them with tools that will show them how to change. It also provides a process for support and ongoing feedback.

Format: 2 Days
Availability: Delivery by MCS Consultants.

"Values-Based Coaching gives leaders behavioral feedback about their performance they otherwise may never hear. For effective change to occur, leaders and organizations need to know what to change as well as how to change. Leaders need to know which of their behaviors to alter and what parts of the internal environment need adjusting."